Since meeting and working with Melissa Thornton at Team Neumann, we had above and beyond service, with a level of professionalism I haven't experienced in many, many years, she has helped as navigate the unpredictable Niagara Market with perfection in our minds, this team truly does know how to get things done.  Strongly recommend if you want success.

Thank Ladies you're awesome!

~ Marcel & Susan Tardif

Thanks Team Neumann for making our first home purchase an exciting and wonderful experience.  A special thanks to Ashley for always having our best interest in mind, keeping us grounded and not letting us buy impulsively. Instead, showing us patience is needed, which ultimately resulted in us finding our perfect home.  



~ David

 Dear Ashley,

We wanted to pass along how thankful we are for the work you put into selling our house. 

It was a hectic, quick sale however with your input before the viewings with the placement of furniture,
tucking items away and making it fresh inside, you did an awesome job.

We were also impressed with your communication with us during the viewings and keeping us posted on the extra
bookings you were receiving.

We appreciate your professionalism, tact and grace. We would highly recommend you to any one that we hear of or know that is thinking about selling their home. 

Great job and thank you so very much!!

~ Rob & Tracy

It is with pleasure and gratitude that we share comments on our experience with Melissa Thornton.  While I have bought and sold a number of houses, we have never before encountered such a level of excellence.

I can’t say enough about Melissa’s professionalism, true caring nature, and extensive knowledge/connections.  She brings all these qualities to the table for her clients, not just in the real estate transaction, but in the transition to our new home/community.  Throughout the home selling and buying process, Melissa was extremely responsive and thoughtful in her recommendations to us.  

The experience at each phase of the sale and purchase was superior, such as innovative efforts in developing prospects, useful insights on pre-listing staging, effective showings and proactive facilitation during the sale negotiations/due diligence.  All of these tasks, whether business-related or interpersonal, were accomplished with a noticeable degree of competence, humility, integrity and grace.

We would be very happy to give Melissa our highest recommendation for anyone desiring to sell their property or buy one.  Her in depth KNOW HOW and the numerous professional and personal contacts in the real estate business, places her in an enviable position from where she can take advantage of opportunities for her clients.  Melissa is the most service-oriented realtor I have worked with, we couldn’t have asked for more.

~ Shelley J.

I sold the house on Coronation and it closed today with no hiccups yahoo!
I would recommend my agent Melissa Thornton Remax Welland to anyone looking for one. She went above and beyond and is an amazing lady and her team is awesome. Thank you hardly seems enough!

~ Kathy

Saraya and I got your gift...Thank you very much! Your team has been very helpful, honest and great to work with. Saraya and I are extremely lucky we picked a great Team to help us sell our home and hopefully find us our forever home! Thank you again Karen & Ashley!

~ Saraya & Doug

Regarding 48 Sauer sale;

Liked dealing with Melissa and Team Neumann - you came to the house; gave me inexpensive ideas on how to help sell and it worked! - I would use you guys again in a heartbeat!

~ Al

We were looking to purchase our first house went on the Internet to find a realtor, came across the Neumann Team. Looked and read their website fell in love with what they stood for and felt this sense of trust just from the website and contacted them right away. We looked at alot of houses and learnt lots of information on what to look for and what you need to do from Karen and Ashley. We finally found the house we dreamed of and bought it they have walked us through from start to finish on the deal. They also go to bat for you if needed to make sure their client is well taken care of to the end.

If we were ever wanting to sell and look for another house I would only use the Neumann Team!

We would highly recommend them to anyone that wants to buy and sell. They will take care of you from start to finish! The team you can trust!!

~ Desiree and Jeremy

Over the last few years we have had several occasions when we needed a realtor to help us out.
The first was to sell our home in the country , which sold in 2 days near full price.
The second was when our parents needed to relocate to a seniors home.  The house sold very quickly which made the transition to the seniors home less stressful.
The third occasion was just recently when we sold our home without having yet purchased another one. Team Neumann jumped in and with a great deal of patience, determination, and professionalism on their part, we were able to acquire our present residence and close in time.
Karen, Ashley, and Melissa are truly individuals who we trust to do things right.

~ Gary H.


My fiancé and I worked with Melissa through Team Neumann to find our perfect first home. We couldn't have picked a better person to work with. She put in her whole heart for us as if the house would be her own. Melissa was honest, knowledgable, and available whenever she was needed. She knew which house suited our needs before we even chose! Thank you from the bottom of our hearts!

~ Alysha D.

Melissa Thornton has a great ability to match people with the right house, and goes above and beyond her responsibility. She is a very hard working woman, who knows and cares about not just getting a sale, but making sure that the house suits the person...

~ Suzette A.


First time selling and buying with real estate. Very professional and courtesy. Would recommended Team Neuman 100%. Sold and bought in 7 days. Thanks for all your help.

~ Kim and Denis


 I would like to thank Melissa Thornton and the Neumann Team  for their  help and sales experience. We are happy  with  our purchase.  Thanks again 

~ Darren and Barb S.


"My spouse Rob has been looking for the perfect house,for,years. Melissa Thornton has,patiently showed him house after house and I dutifully tagged along, not really seriously wanting to move, but,humouring him none the less. However, when I decided that the time was right the sale sign went up, the list of houses to be seen got bigger and our REAL search commenced. It took around six weeks from me deciding it was time, to finding the perfect house and putting up our own SOLD sign. Thank You Team Neumann from the bottom of my heart!!!!"

~ Rob and Monica C.


Looking for my first home was stressful but Ashley made the whole experience easy, fun and exciting. She listened to what I was looking for and steered me away from properties with issues and helped me find exactly what I was looking for, in a great area and the price range I was looking for. I would highly recommend Ashley to anyone looking for their first or last home. Working with Ashley's recommendations of lawyers and home inspectors have made my first home purchase efficient and affordable. Thank you Ashley

~ Jim B.